by s32.cr | May 9, 2022 | Customer Management, Sales Topics English
inappropriate software selection Whether the expensive US market leader or the simple open-source system for “little money” – the CRM software must fit the budget, industry and requirement profile. The only way that helps here is a clear definition...
by s32.cr | May 9, 2022 | Customer Management, Sales Topics English
“The secret of success lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.” Henry Ford, 1863 — 1947 Customer analysis What are the advantages of a well-thought-out...
by s32.cr | May 9, 2022 | Customer Management, Sales Topics English
Quantification of the target group should be the main focus beforehand, as this will largely determine the future approach. How large is my target group? Can it be clearly defined or should it be segmented into further subgroups? In B2B: Am I dealing with many...
by s32.cr | May 9, 2022 | B2B Sales English, Customer Management, Sales Topics English
“I know, that I know nothing.” Sokrates, 469 – 399 v. Chr Who is actually our customer? It is surprising that the customer is an unknown entity in many companies. This is due to the following reasons, among others: The product is too much in the...